Privacy Policy

Last updated on 06 Oct 2026

Welcome to North ("we", "us" or "our"). This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, get in touch with us or apply to join our team. North Driven is the data controller for your personal information.

1. Information We Collect

  • 1.1 Personal Information

    We collect the information you provide when you fill in our contact form, request a callback, apply for a role or email us. This may include your name, email address, phone number and the content of your message. If you apply to join the team, we may also collect your CV and details about your experience and availability.

  • 1.2 Information collected automatically

    When you visit our website, we may collect information such as your IP address, browser type, device information and the pages you visit. This helps us understand how the site is used and improve it.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and callback requests

  • Process job applications and arrange interviews

  • Discuss potential partnerships with brands and organisations

  • Maintain and improve our website

  • Meet our legal and regulatory obligations

3. Our Legal Basis for Using Your Information

Under UK data protection law, we only use your personal information when we have a lawful reason to do so. This is usually because:

  • You have asked us to do something, such as respond to an enquiry or consider your job application

  • It is in our legitimate interests, such as improving our website or running our business, and this does not override your rights

  • You have given your consent, such as for non-essential cookies

  • We need to comply with a legal obligation

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who help us run our business, such as our website host, email provider and recruitment tools. These providers can only use your information to provide services to us.

Some of these providers may store data outside the UK. Where this happens, we make sure appropriate safeguards are in place to protect your information.

5. How Long We Keep Your Information

We only keep your personal information for as long as we need it. Enquiries are usually kept for 3 months. Job applications are kept for 6 months after the recruitment process ends, unless you join the team or ask us to keep your details on file.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of the site.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you

  • Ask us to correct anything that's inaccurate

  • Ask us to delete your information

  • Object to or restrict how we use your information

  • Withdraw your consent at any time, where we rely on consent

To use any of these rights, contact us using the details below. We'll respond within one month.

8. Security

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. However, no method of sending or storing data online is completely secure.

7. Children's Privacy

Our website is not directed to individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after such modifications will constitute your acknowledgment of the modified Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@northdriven.co.uk